Symbology Label Products Privacy Policy
Last Updated: April, 2026
This Privacy Policy (the "Policy") describes the types of personal information Symbology, Inc. dba Symbology Label Products ("Symbology", "we", or "our") collects about you when you visit our websites (https://symbologylabelproducts.com/, /, and https://shop.symbology.com/), transact business with or purchase products from us, communicate with us, or otherwise interact with us online or offline (collectively, the "Services"). This Policy also describes how we use your personal information, who we disclose the information to, and certain rights and options you may have regarding your personal information.
By using our websites, engaging in business with us, communicating with us, or otherwise interacting with us, you consent and agree to our collection, use, and disclosure of your personal information as described in this Policy. If you do not agree with this Policy, please do not use the Services or provide us with your information.
Important Information About This Policy
While we always aim to provide complete and transparent information about how we process your personal information, we reserve the right to amend or update this Policy from time to time in order to accurately reflect changed circumstances or new legal requirements. As a result, it is important that you read this Policy closely.
To assist us in ensuring that we can provide the most accurate information possible, we ask that you check this Policy regularly for updates. We also ask that, where we have an ongoing relationship with you and any of the data you have provided is no longer accurate, you keep us informed of this so we can amend our records accordingly.
Personal Information We Collect or Receive About You
A. Personal Information You Provide or Make Available
For the purposes of this Policy, "personal information" is any information that identifies, relates to, or can be used to contact a particular individual. The types of personal information we collect and receive about you includes the following categories.
· Contact information: First name, last name, employer, employment position, business mailing address, business email address, and telephone number.
· Account information: For Services that allow your business to create an account, your contact information, your username, account password, transactional data, and other information that we may request or that you may provide in connection with the account.
· Communications information: Copies of any communications or inquiries you submit to us, including designs, artwork, project information, orders, forms, technical or customer support requests, through email, calls, social media, or other features or forms available on our websites or via our Services.
· Device, usage, location, and preference information: Details regarding how and when you use our website, including the device used to connect to our website, your IP address and device identifier, the frequency and duration of your usage, the pages you view, what website or search terms referred you to our website, and information about your interaction with our websites.
· Marketing information: Details regarding promotional materials you may have requested or received from us, the services in which you are interested, your receipt of newsletters or other promotional communications, and information on your marketing or communication preferences.
· Transactional data: Details about your company's transactions with us, including method of payment, relevant billing or shipping addresses, payments received, transaction history, and other information relating to the products or services purchased by your company. Note, this information is collected and processed on our behalf by a third-party payment processor.
· Job applicant information: Details about your employment history, education history, and other information that you would find on a resume, demographic information, as well as information needed to verify your identity for tax purposes, such as your date of birth, social security number, and driver's license, state ID, or passport information.
We collect this information when you access, use, or navigate our websites, fill in forms on our websites, request information, communicate with us (including by phone, email, webform, or otherwise), interact with features of our websites, visit or engage with our social media pages, participate in surveys or sponsored activities, or otherwise provide us with personal information.
Please note that we may aggregate or anonymize the foregoing types of data such that they are no longer capable of identifying you, in which case they are no longer considered "personal information."
B. Automatically Collected Personal Information
Like most website operators, we use various technologies to collect certain types of information about the users of our website. Please note that the vendors that supply us the pixels, tags, web beacons, cookies, and the other tracking technologies discussed below collect your personal information simultaneously with our collection of such information. The technologies we use on our websites include the following.
• Pixels, tags, web beacons, gifs, and similar code-based technologies. These technologies are small pieces of code that run when a website page or an email is loaded. They are used to monitor the behavior of the visitor or email recipient (such as what icons were clicked or whether links in an email were opened) and gather analytics and details about the interaction. For example, when you open our homepage, a pixel may run and generate information based on the visit (e.g., your IP address and what day and time you were on the homepage), and then this information is processed by us or our vendors. Pixels work in conjunction with cookies to let us know what portions of our websites are of interest to you and to help us provide you with tailored information. Even if you have disabled or turned off cookies (discussed below), the pixels, tags, and web beacons we use may still detect and collect certain information about your interaction with our website; in other words, these kinds of technologies may disregard any cookie-prohibitive markers or signals.
• Cookies: Cookies are small text files that can be used by websites to make a user's experience more efficient. Our websites use different types of cookies to, among other things, automatically recognize you when you return to our website, store information regarding your preferences, and analyze traffic to our website. Please note that where cookies are essential to the operation of our website, if disabled, you may not be able to enjoy certain features of the website. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org. We do not honor "Do Not Track" signals.
• Log Files and Device Identifiers. We use log files to track actions occurring on our websites and to collect data about visitors, including IP address, browser type, Internet service provider, referring/exit pages, date/time stamps, and device identifiers. This information is used for security purposes and to detect and prevent fraud.
• Analytics. Our websites may also deploy third-party analytics tools, such as Google Analytics. You can find more information about how data is collected and processed in connection with the Google Analytics service at https://policies.google.com/technologies/partner-sites. You can also read Google's privacy policy at https://policies.google.com/privacy?hl=en.
The information collected through these technologies may be combined with personal information or aggregated with other information we technologically or manually collect about or from you. We may share information about your use of our websites with our advertising and analytics partners, who may combine it with other information that you previously provided to them. Please see the Section titled "Your Choices About Your Personal Information" for more information about options you may have to configure pixels, tags, cookies, and similar technologies on our website.
C. Personal Information from Other Sources
We may obtain both personal and non-personal information about you from affiliates, business partners, suppliers, and other third parties and add it to other information we have collected. We, and the third parties we engage, may combine information we collect from you over time and across your online activity with information obtained from other sources. This helps us improve the information's overall accuracy and completeness and also helps us better tailor our interactions with you.
D. Personal Information from Social Media
If you interact with us on any social media platform: (i) depending on your social media privacy settings, the personal information that you submit on the social media platform may be read, collected, or used by us as described in this Policy, and (ii) where we respond to any interaction with you on social media, your account name/handle may be viewable by any and all members or users of our social media accounts.
How We Use Your Personal Information
We (or service providers acting on our behalf) may use the personal information identified above for the following purposes:
• Negotiating, entering into, and managing our business relationship and agreements with you or your company, including providing our products and related services, and fulfilling requests or completing transactions with your company.
• Providing and optimizing your experience using our websites and ensuring that our content is presented to you in the most effective manner. This includes by leveraging third-party service providers who may assist with or facilitate our website's functionalities to gather analytics and other insights into the users who visit our website.
• Allowing our various affiliates and related entities to communicate with you and deliver relevant information to you, including information about the products and services available from those businesses.
• Communicating with you and responding to your inquiries and communicating regarding our Services, our agreements with you or your company, and other issues.
• Sending you promotional or informational communications and solicitations, tracking your marketing preferences, and for our internal marketing purposes.
• Managing customer service issues, including issues relating to the performance of our Services and other customer feedback.
• Developing, updating, and improving our Services, website, customer service, customer experience, and otherwise improving our knowledge and insights regarding customers.
• Preventing and detecting fraud, financial crime, hacking activities, security breaches, and other unlawful activities in connection with the Services or the purchase or use of goods or services.
• Enforcing our agreements with you or your company, complying with our legal or regulatory obligations, and defending or advancing legal claims.
• Notifying you about changes to our Services, the terms governing our Services, or material changes to this Policy.
• Providing you with surveys or otherwise soliciting feedback from you.
• If you are a job applicant, to process your application to our company, including facilitating and scheduling interviews and any other follow up items.
• Performing other functions as otherwise described to you at the time of collection or to which you otherwise consent.
For more information about your options relating to your personal information and your communication preferences, see "Your Choices About Personal Information" below.
Disclosure of Your Personal Information
When the information we collect about you is aggregated, anonymized, or otherwise does not identify you, we may use that information for any purpose or disclose it to third parties, to the extent permitted by applicable law.
In addition, we may disclose your personal information to the following types of individuals or entities:
● Service providers and third-party vendors we use to administer our business and as are necessary for the provision of our Services and performing any contract with you or your company. For example, our IT providers, payment processing providers, email, chat, and phone communication providers, customer contact center providers, insurance providers, and shipping companies.
● Regulatory or government authorities or agencies who are involved in the handling of tax filings, tax audits, and other tax matters.
● Affiliates, related entities, and business partners who may offer products or services that are relevant to you.
● Marketing and advertising vendors that may assist with lead generation, hosting information relating to customers and business partners and potential customers or business partners, marketing automation, advertisement placement and targeting, and marketing campaigns and communications.
● Regulatory and governmental authorities, law enforcement agencies, and courts, as necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
● Analytics vendors in order to understand our website traffic and usage patterns, optimize our website, track marketing conversions, and identify potential new customers or users.
● Our professional advisors, such as lawyers, accountants, and other similar advisors.
● Buyers or other successors prior to or in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, where the information is among the assets being transferred.
● Other parties for any purpose we disclose at the time you provide the information.
Our Marketing Efforts
We may send you or your company direct marketing communications from time to time via physical or electronic mail, including news, updates, and other announcements relating to our goods, services, and business activities. We may also disclose your information to those of our affiliates and related entities who have products or services that we believe may be of interest to you or your company. We will only send marketing messages where the law allows us to do so and, in the event that you no longer wish to receive marketing communications from us, then you can always unsubscribe from our marketing communications using the functionality in the communication you have received or by contacting us at the information below. .
Your Choices About Your Personal Information
A. Tracking Technologies and Advertising Depending on your browser or device, you may have the option to set the browser to accept all cookies, reject all cookies, notify you when a cookie is set, or delete cookies. Each browser and device are different, so we recommend you evaluate the tools and settings available in your browser or device, as well as any available instructions for the same. Please note that if you disable or delete cookies, you may not be able to access or use certain features of our website. The National Advertising Initiative also makes resources available to assist consumers in opt-out of certain tailored online ads, which you can access at https://optout.networkadvertising.org/?c=1.
B. Marketing Emails As required by applicable laws, you can opt-out of receiving promotional emails from us by clicking the "opt out," "unsubscribe," or similar link in any such promotional emails and following the instructions provided. You can also opt out of receiving certain communications by contacting us at the "Contact Us" information below.
C. Google Analytics As discussed above, we use Google Analytics in connection with our website. If you would like to refrain from having your data collected by Google Analytics, Google has developed an opt-out browser that you can access at https://tools.google.com/dlpage/gaoptout?hl=en-US. You can find more information on how Google uses information it collects at https://policies.google.com/technologies/partner-sites.
D. Updating Your Information We take reasonable steps to keep your personal information accurate and complete. You can access or update your personal information, including contact or account information, by contacting us at the "Contact Us" information below.
E. Declining to Provide Information You can choose not to provide us with information we may request, but that may result in you being unable to use certain features of our websites, request information about our Services, or initiate other transactions with us.
F. Do Not Track Mechanisms Please note that our websites do not honor "Do Not Track" signals, and such signals will not impact the operation of our website. Do Not Track signals are different than the Global Privacy Control (more information about GPC can be found at https://globalprivacycontrol.org/).
Data Disclosures for Direct Marketing Purposes
California Civil Code § 1798.83 (California's Shine the Light Act) further permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident, you may ask us to refrain from providing your personal information to certain of our affiliates and other third parties for their marketing purposes. Please note that while we do not currently disclose your personal information to third parties for direct marketing purposes, you may still tell us your preference for disclosing your personal information to our affiliates by contacting us at the contact information below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes we collected it, including for the purposes of satisfying any legal, accounting, or other mandatory reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and the applicable legal requirements. We also consider any specific limitation periods under applicable law.
Information Security
We use appropriate administrative, technical, and physical measures to protect your personal information from loss, theft, and unauthorized use, disclosure, or modification. Please be aware that no data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot ensure or warranty the security of any information you transmit to us and you do so at your own risk.
Data Location
You understand and agree that information about you may be stored or processed by information technology systems located in the United States of America or jurisdictions that may have laws that differ from the laws of your country of residence or the jurisdiction in which you reside.
Links to Third-Party Websites
Our websites may contain links to third-party digital properties (e.g., social media sites). Such third-party digital properties have separate privacy policies that you should review. We cannot and do not take responsibility for the content of linked websites or those companies' data-handling practices.
Privacy of Children Online
Our websites are intended for use by a general audience. We do not knowingly collect the personal information of any individual under the age of 16. If you believe we have collected the personal information of a child under 16, please contact us at the information below.
Changes to the Privacy Policy
While we always aim to provide complete and transparent information about how we process your personal information, we reserve the right to amend or update this Policy from time to time or to create additional policies in order to accurately reflect changed circumstances or new legal requirements.
Please note that we may change this Policy from time to time. If there are changes to our Policy, we will post them here and update the "Last Updated" date at the top of this document. Continued use of our websites after any changes is deemed to be acceptance of those changes. Accordingly, we encourage you to check the Policy periodically for updates.
Contact Us
If you have any questions regarding our information handling practices, please contact us by e-mail at sales@symbology.com or by using the contact information provided below:
Mail Address: Symbology, Inc., 12571 Oliver Ave S, Suite 700, Burnsville, MN 55337
Phone: 763-315-8080
